Privacy Policy – Noor Al Khaleej Store
Introduction
Welcome to Noor Al Khaleej Perfumes Store. We are fully committed to protecting your privacy and safeguarding your personal data. This privacy policy explains how we collect, use, and protect the information you provide when using our website, app, or any of our services. By accessing or using Noor Al Khaleej Store, you explicitly agree to all the terms outlined in this policy. If you do not agree, please refrain from using the store.
1. Definitions
- Store: Noor Al Khaleej Online Store for Perfumes, Incense, and Fragrances.
- User / Customer: Any individual accessing the website or using its services, whether or not they make a purchase.
- Personal Information: Any data that identifies the customer, such as name, phone number, email address, shipping address, and payment details.
- Third Party: Any external entity we work with to provide supporting services, such as shipping or payment providers.
2. Information We Collect
Information Provided Directly
When registering or making a purchase, we may collect:
- Full name
- Phone number
- Email address
- Shipping and billing addresses
- Payment information (card details are not stored and are processed securely through payment gateways)
Automatically Collected Information
When visiting the website, we may automatically collect:
- IP address
- Device type and browser information
- Pages and products viewed
- Cookies and tracking data to enhance the user experience
3. How We Use Your Information
We use the information collected for purposes including:
- Processing and fulfilling orders
- Communicating with customers regarding order status or promotional offers
- Improving shopping experience and personalizing content and advertisements
- Ensuring user protection and preventing online fraud
- Complying with legal and regulatory obligations
4. Sharing Information
We do not sell or share your data with any third parties for marketing purposes.
- We may share your information with:
- Shipping and delivery companies
- Electronic payment service providers
- Government authorities if required by law
5. Data Protection
- We use SSL protection protocols and encryption techniques to safeguard your information.
- We retain your data only for as long as necessary to provide our services or comply with legal requirements.
- Access to your data is restricted to authorized staff committed to confidentiality.
6. User Rights
- Right to access your personal data
- Right to request correction or updates of your information
- Right to request complete deletion of your personal data
- Right to object to the use of your data for marketing purposes
- Right to understand how your data is processed
7. Cookies
- Our store uses cookies to enhance your experience.
- You can control the acceptance or rejection of cookies via your browser settings.
- Disabling cookies may reduce certain functionalities of the website.
8. Privacy Policy Updates
We reserve the right to modify or update this privacy policy from time to time. Any changes will be posted on this page along with the “Last Updated” date.
9. Contact Us
For any inquiries or concerns regarding this privacy policy, please contact us at:
- Email: support@nooralkhalej.com